Through Noviant's Premium Plus programs, our customers are provided with proactive support for their networks. This means that your network will be supervised on a 24/7 basis, so that any indications that a problem may be occurring, or may occur in the future, can be immediately acted upon, minimizing any downtime for your organization.
There are three Premium Plus programs available, depending upon the specific needs of your company:
• Monitor
Key system monitoring.
Recommended for cost-conscious businesses. Noviant will oversee your hardware functionality in real time, monitoring key elements of your network, including operating system services and workstations. If there is any indication of a possible difficulty, you will be notified automatically by e-mail, phone, or page. Noviant's expert staff will intervene to make sure that your business continues to run smoothly.
• Maintain
Key system monitoring, including a software probe.
Recommended for most businesses. Together with the services listed above, Noviant will install a software probe on your system which monitors the workings of your systems and issues an alert if readings indicate the possibility of an undesirable situation. For example, if usage goes up suddenly and drastically, the difficulty can be handled before the network actually goes down.
This plan also includes one hour of onsite service per month.
• Maintain Plus
Key system monitoring, including a hardware probe.
Recommended for businesses with high computer utilization. Together with the services listed above, Noviant will install a hardware probe on your site which monitors all your SNMP systems, constantly pinging your network and testing the router, switches, and other network devices. The probe can also provide detailed information about your network, such as traffic routing.
This plan also includes two hours of onsite service per month.
Network Security and Virus Protection
It is vital for today's business to be fully protected against determined hackers, corporate espionage, and Internet-borne threats.
While access to the Internet is necessary in today's business climate, it is also rife with dangers. Incidents involving viruses, worms, and other malicious code are increasing daily, as are ways in which information can be mined from unprotected networks.
Noviant makes sure that your networks are protected from any threats that can affect the integrity of your data and the efficiency of your operation:
• E-Mail Content Filtering
Spam has become a major problem for businesses. It crowds servers, interferes with staff activities, and provides a doorway for viruses and other malevolent hacking. Noviant can prevent spam at both the workstation (individual) and the server (central) levels, vastly reducing junk e-mail.
• Firewalls
We make sure that your network is protected by the latest hardware and/or software firewalls to keep your network safe from intruders.
• Virus Checking and Elimination
Our virus-checking software is kept constantly up-to-date so that it can find and eliminate any new virus, worm, or other code that may endanger your network.
• Networking Intrusion Monitoring
We continuously monitor your network for indications of invasion or interference. Any sign of possible intrusion is immediately dealt with, either by our automatic systems or by our staff.
Office Systems
Noviant is a specialist in Switching and Routing Equipment, Servers, Desktops and Notebooks, Printers and other Hardware. Our steeply discounted prices make us a complete one-stop solution for your business needs.
Web Services
To get your business on-line fast, our specialists will help with:
- E-Commerce
- Website Design
- Email/Website Hosting, Server
- Server Co-location
- Spam Blocking and E-mail Filtering